Privacy Policy

Privacy Policy

Privacy Policy
Last Updated: 3/27/2025

Introduction
OFI Testing Equipment, Inc. ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information. By using our services, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect
We collect the following types of personal information:

  • Name, email address, phone number, and business details when you engage with us for products and services.
  • Information about how you interact with our services, including IP addresses, browser types, and access times.
  • Any information provided through our contact forms, order forms, and customer service interactions.

2. How We Collect Your Information
We collect your personal information through:

  • Direct submissions (e.g., web forms, phone calls, or emails)
  • Automated tracking technologies (e.g., cookies, web beacons, and log files)
  • Third-party service providers that help us operate our business

3. How We Use Your Information
Your personal information is used to:

  • Provide and improve our products and services
  • Process transactions and fulfill orders
  • Respond to customer inquiries and support requests
  • Send account-related notifications, promotions, and service updates
  • Comply with legal and regulatory requirements

4. Who We Share Your Information With
We may share your personal information with:

  • Service providers who help us operate our business (e.g., payment processors, shipping companies)
  • Legal authorities, if required by law or to protect our rights and safety
  • We do NOT share, sell, rent, or trade SMS consent or phone numbers to third parties for marketing purposes

5. Data Storage and Security
We securely store data using industry-standard encryption methods and access controls. Personal data is retained only as long as necessary to fulfill its intended purpose or comply with legal requirements. When no longer needed, data is securely deleted or anonymized.

6. Your Rights and Choices
You have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict the processing of your data
  • Opt-out of marketing communications, including SMS messaging
  • Request information about how your data is used and shared
  • To exercise your rights, contact us at https://www.ofite.com/contact

7. SMS Messaging Terms and Conditions
By opting into SMS communications, you agree to receive messages related to our products and services. This may include service updates, appointment reminders, billing notifications, and other account-related communications.

  • SMS consent and phone numbers collected for SMS purposes will not be shared with third parties for marketing purposes.
  • Message frequency may vary.
  • Message and data rates may apply.
  • To opt-out, text "STOP" at any time.
  • For assistance, text "HELP" 

8. Contact Information
If you have any questions about this Privacy Policy, please contact us at:

Terms and Conditions for SMS Messaging
1. Consent for SMS Communication
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from OFI Testing Equipment, Inc. This includes messages related to appointment scheduling, order updates, service alerts, and account notifications.

2. Types of SMS Communications
You may receive text messages related to:

  • Appointment reminders
  • Order confirmations and shipping notifications
  • Billing and account updates
  • Customer service follow-ups

3. Messaging Frequency and Costs

  • Message frequency may vary.
  • Standard message and data rates may apply based on your mobile carrier’s plan.

4. Opting Out of SMS Communications

  • You can opt out at any time by replying "STOP" to any SMS message.
  • Upon opting out, you will receive a final confirmation message.

5. Support and Assistance

  • For assistance, reply "HELP" to any SMS message
  • You can also contact our customer service team for additional support.